General Condition of hiring and other services made online
Article 1
Equipment and services offered are described according to a type of classification as detailed on the Website.
Equipment and services can be reserved online through DESAILLOUD SPORTS who, after payment of a deposit will confirm the reservation by e-mail to the address supplied by the hirer. If the deposit is paid using a bankcard, confirmation of the reservation will be made as soon as confirmation of the transaction has been made. If the deposit is made by cheque, the confirmation of the booking will be made immediately on reception of the cheque.
Article 2
The process of booking online is as follows –
Stage 1 : Select the service required.
Stage 2 : Fill in the fields which are marked with an asterisk and fill out the booking details.
Stage 3 : Check that everything is correct, making modifications if necessary.
Stage 4 : Accept the Conditions of Contract by ticking the box.
Stage 5 : Send the order
Article 3
The Customer has a withdrawal period of 14 full days from the moment when the Customer receives the confirmation email and the full acceptance of the Reservation.
However, this right of withdrawal may no longer be exercised if the Customer has collected the reserved equipment from the Rental Shop before the end of the 14 day period.
DESAILLOUD SPORTS must be notified of any withdrawal request :
MODÈLE DE FORMULAIRE DE RÉTRACTATION
(Veuillez compléter et renvoyer le présent formulaire uniquement si vous souhaitez vous rétracter du contrat.)
A l'attention de DESAILLOUD SPORTS – 521, rue Joseph Vallot - 74400 CHAMONIX MONT BLANC.
Je/nous (*) vous notifie/notifions (*) par la présente ma/notre (*) rétractation du contrat portant sur la vente du bien (*)/pour la prestation de services (*) ci-dessous :
Commandé le (*)/reçu le (*) :
Nom du (des) consommateur(s) :
Adresse du (des) consommateur(s) :
Nom(s) et référence(s) de(s) article(s) réservé(s) :
Réservé(s) le :
N° de réservation :
Nom du client à l’origine de la réservation :
Adresse client à l’origine de la réservation :
Signature du (des) consommateur(s) (uniquement en cas de notification du présent formulaire sur papier) :
Date :
(*) Rayez la mention inutile.
The Deposit will be refunded within a maximum period of 14 days by crediting the bank card used to make the reservation.
If the Customer chooses an equipment collection date prior to the end of the 14 day period and the equipment is not collected on the set date, the reservation will simply be cancelled and the Deposit paid will not be refunded.
Beyond this period of 14 days, DESAILLOUD SPORTS will keep all payments already made.
Article 4
The payment of sums due at the time of the booking can be made by bankcard using a system of secure payment. The current system of payment is payline. Every payment by bankcard will set off an automatic authorisation to debit, any rejection, whatever the cause, will result in the cancellation of the booking process by DESAILLOUD SPORTS.
Article 5
Photographs and other illustrations shown on the Website are representative and do not constitute a contractual obligation. Nevertheless, DESAILLOUD SPORTS undertakes always to provide quality equipment that is technically sound in accordance with the category of equipment reserved.
Article 6
Prices relating to equipment rental and other proposed services are indicated on the Website DESAILLOUD SPORTS. Prices are quoted in euros and include VAT at the time of the booking. These prices are fixed by DESAILLOUD SPORTS and are those shown on the Website at the time of booking. The price of hiring equipment and/or any other service relate to a fixed period and/or a specific category: following a number of days booking, an extra day is provided free of charge. PLEASE NOTE that this applies only to the hiring of equipment and NOT to other services. The price calculated for the booking will establish the amount of the deposit due when the booking is made.
The internet offer cannot be included with any other promotion, including sales in the boutique, coupons, or any other reductions, relating to the business.
The client is responsible for all his own costs relating to his/her access to the internet.
Article 7
Reserved equipment and other services are available from DESAILLOUD SPORTS for the period stated. Their address is given in the booking confirmation. Any claim arising out of the hire of the equipment and/or any other booked service must be addressed to DESAILLOUD SPORTS in the form of a letter sent by Recorded Delivery within a period of three days from the end of the hire period.
Article 8
Equipment will be provided in good condition and appropriate for normal usage. The client is the sole judge of his/her ability to use the equipment correctly. Rented equipment becomes the responsibility of the client from the moment he/she takes possession. The client is obliged to take care of the equipment and to use it normally, excluding all competitions, except those that may be agreed by DESAILLOUD SPORTS. The equipment is rented for the exclusive use of the client. In no case may the client lend, or sublet to a third party, or leave the equipment in their care.
RESPONSIBILITY - GUARANTEE
Subject to the obligations set out in these conditions of contract, the client may, except in the case of fraud, benefit from the following,
1) The guarantee « vol, casse » noted in para.
2) GUARANTEE « vol, casse » below, does not cover damage to the person, or third parties, arising out of an accident, whatever the cause. However, in the case of evidence being provided that the equipment was defective and not suited to the purpose intended the client may claim damages against DESAILLOUD SPORTS.
2) Guarantee« vol, casse »: the client may agree to buy, either online, or at the time of hiring the equipment, insurance against theft and damage. Such insurance will be payable in advance of the hire of the equipment, and be invoiced in accordance with conditions set out by DESAILLOUD SPORTS. In such a case, and subject to normal usage of the equipment, DESAILLOUD SPORTS agrees to waive any action against the client and accepts the responsibility for all repairs and/or replacements, after the deduction of the deposit, based on the cost of 7 days hiring, for equipment equivalent to that already hired. The settlement of the deposit will be in addition to the costs of hiring the equipment.
Theft or breakage can be guaranteed, and this only for skis, snowboards and cross-country skis. Theft or breakage of other types of equipment cannot be guaranteed. The tenant also has the possibility of taking out a guarantee covering the risk of theft and breakage of skis, snowboards and cross-country skis in the store when picking up the equipment.
These conditions do not apply to shoes, clothing, snowshoes and sleds.
Theft and breakage/loss of poles package: €15 per pair of poles.
Helmet theft and breakage/loss package: €30 per helmet.
Please check out the DESAILLOUD SPORTS website to find the amount of the deposit relating to equipment to be reserved.
In order to benefit from the guarantee, the client must:
- in case of theft; provide DESAILLOUD SPORTS within 24 hours, the original of the notification given to the Gendarmerie, or the Services de Police, reporting the theft.
- in the case of breakage; return, in a recognisable and otherwise complete state, the damaged equipment to DESAILLOUD SPORTS for examination.
3) In the case of theft and/or damage by the client, arising out of misuse under the terms of the contract, DESAILLOUD SPORTS will seek a financial settlement in total.
Article 9
Equipment must be returned in good condition.
In the event of equipment not being returned, DESAILLOUD SPORTS will start legal proceedings to recuperate the equipment as well as seeking compensation for legal fees and the like. In the case of non-return, the value of the equipment will be assessed on the market value, including VAT, of the equipment, based at the time the equipment was due to be returned.
Article 10
By activating the box ‘I accept the general conditions for hiring and other services’ the client understands that this constitutes an electronic signature, which is binding between the parties, and has the same legal commitment as a written signature.
Article 11
Website links and links to further Internet site are outside the control of DESAILLOUD SPORTS. DESAILLOUD SPORTS cannot be held responsible for the content of sites outside their control, especially where these sites might contravene legislation currently in force.
Article 12
Information asked for by DESAILLOUD SPORTS are necessary for dealing with booking enquiries. The client has a right to access to the this information, to modify, correct, or delete, by writing to DESAILLOUD SPORTS
By post: DESAILLOUD SPORTS – 521, rue Joseph Vallot - 74400 CHAMONIX MONT BLANC
Article 13
The version of the General Conditions current at the time when the client confirms his/her booking will apply.
General Conditions current online, on the Website, supersede all previous versions
General Conditions may be subject to modifications by DESAILLOUD SPORTS, at any time.
Article 14
Transactions are effected in French (translations into other languages have only an indicative value).
This contract is made under French Law. Transactions are in euros.
Article 15
In accordance with article L152-1 of the Consumer Code, DESAILLOUD SPORTS offers its customers, for any dispute unresolved in store or by customer service, relating to the sale of products or the provision of services to which they would be party, the possibility of resorting to a mediator. To exercise this right, contact: CM2C Mediation Service, electronically: www.cm2c.net, or by post: CM2C - 49 Rue de Ponthieu, 75008 PARIS
If one or more stipulations of these general rental conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will remain all their strength and reach.
The fact that one of the parties does not take advantage of a breach by the other party of any of the obligations referred to in these general rental conditions cannot be interpreted for the future as a waiver. to the obligation in question.
The rental of the Seller's products is subject to French law.
Disputes arising from the application of these general rental conditions are subject to French law and submitted to the competent Courts in France.